Privacy Policy

At SwiftDiner, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you use our contactless QR code menu platform, our website, and related services.

1. Information We Collect

We collect information you provide directly and information gathered automatically:

• Account details such as name, email address, phone number, and business name.
• Payment information processed securely by our payment partners (Paystack, Flutterwave).
• Menu content, images, pricing, and operational data you upload to your venue account.
• Device, browser, IP address, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve the SwiftDiner platform.
• Process transactions and deliver order confirmations.
• Send service updates, security alerts, and support messages.
• Analyze platform usage to enhance features and customer experience.
• Comply with legal obligations and prevent fraud or abuse.

3. Sharing Your Information

We do not sell your personal data. We share information only with trusted service providers who help us operate the platform (hosting, payment processing, analytics), and only to the extent necessary. We may also disclose information when required by law.

4. Data Security

SwiftDiner applies industry-standard technical and organizational measures to protect your data, including encryption in transit, secure authentication, and access controls. No method of transmission over the internet is fully secure, but we work continuously to keep your information safe.

5. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

• Access, correct, or delete the personal information we hold about you.
• Withdraw consent where processing is based on consent.
• Request a copy of your data or restrict how we use it.
• Lodge a complaint with the relevant data protection authority.

7. Data Retention

We retain personal information only as long as necessary to deliver our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

SwiftDiner is not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you through the platform.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at hello@swiftdiner.com or call +234 (0) 814 439 1429. SwiftDiner, Lagos, Nigeria.